Privacy Policy
Privacy Policy for Statham Properties
At Statham Properties, accessible at www.stathamproperties.co.uk, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a booking with us.
If you have any questions about this policy or how we handle your data, please contact us at:
admin@stathamproperties.co.uk
1. Information We Collect
We may collect and process the following information:
Name
Email address
Phone number
Billing and payment details
Booking details (e.g. dates of stay, number of guests)
Any information you provide when contacting us
If you contact us directly, we may also receive the contents of your message and any attachments you send.
2. How We Use Your Information
We use your information to:
Process and manage your bookings
Communicate with you regarding your stay
Provide customer support
Send booking confirmations and check-in details
Improve our website and services
Prevent fraud or misuse of our services
Comply with legal obligations
We do not sell your personal data.
3. Payments and Third-Party Services
We may use trusted third-party providers to process bookings and payments, including:
Website and booking management platforms (e.g. Hostaway)
Payment processors (e.g. Stripe or similar providers)
These providers may process your personal data on our behalf and are required to handle your data securely and in accordance with data protection laws.
4. Log Files
Like most websites, we use log files. These may include:
IP address
Browser type
Date and time of visit
Pages visited
This data is used for website analytics and improving user experience and is not used to personally identify you.
5. Cookies
We use cookies to:
Improve website functionality
Understand how visitors use our site
Enhance your browsing experience
You can choose to disable cookies through your browser settings.
6. How We Store and Protect Your Data
We take appropriate security measures to protect your personal information from unauthorised access, disclosure, or loss.
We only retain your data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your Data Protection Rights (UK GDPR)
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request transfer of your data
To exercise any of these rights, please contact us at:
admin@stathamproperties.co.uk
We will respond within one month.
8. Children's Information
We do not knowingly collect personal data from children under the age of 13.
If you believe a child has provided personal information on our website, please contact us and we will remove it promptly.
9. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.