Privacy Policy

Privacy Policy for Statham Properties

At Statham Properties, accessible at www.stathamproperties.co.uk, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a booking with us.

If you have any questions about this policy or how we handle your data, please contact us at:

admin@stathamproperties.co.uk

1. Information We Collect

We may collect and process the following information:

Name

Email address

Phone number

Billing and payment details

Booking details (e.g. dates of stay, number of guests)

Any information you provide when contacting us

If you contact us directly, we may also receive the contents of your message and any attachments you send.

2. How We Use Your Information

We use your information to:

Process and manage your bookings

Communicate with you regarding your stay

Provide customer support

Send booking confirmations and check-in details

Improve our website and services

Prevent fraud or misuse of our services

Comply with legal obligations

We do not sell your personal data.

3. Payments and Third-Party Services

We may use trusted third-party providers to process bookings and payments, including:

Website and booking management platforms (e.g. Hostaway)

Payment processors (e.g. Stripe or similar providers)

These providers may process your personal data on our behalf and are required to handle your data securely and in accordance with data protection laws.

4. Log Files

Like most websites, we use log files. These may include:

IP address

Browser type

Date and time of visit

Pages visited

This data is used for website analytics and improving user experience and is not used to personally identify you.

5. Cookies

We use cookies to:

Improve website functionality

Understand how visitors use our site

Enhance your browsing experience

You can choose to disable cookies through your browser settings.

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, or loss.

We only retain your data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

7. Your Data Protection Rights (UK GDPR)

Under UK GDPR, you have the right to:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request transfer of your data

To exercise any of these rights, please contact us at:

admin@stathamproperties.co.uk

We will respond within one month.

8. Children's Information

We do not knowingly collect personal data from children under the age of 13.

If you believe a child has provided personal information on our website, please contact us and we will remove it promptly.

9. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.